Our solution ensures the forms and data are captured with precision and accuracy, enabling operational efficiencies.
Built upon EMC Captiva Capture, this high-performance architecture can process up to 10 million claim images per day. The claim entry interfaces have the same layout as the paper forms ensuring visual consistency so your operators can easily follow along.
We can adapt the solution to meet your specific business and technical requirements from front-end import, to database lookups, including a variety of output methods.
Insurance claims payers often suffer huge costs related to data entry, capture, and validation. High volumes of health and dental claims forms must be tracked, and workflow processes can become sluggish if they are handled manually or through outdated systems.
Managers at both public and private payers are under pressure to find new efficiencies while controlling investments in hardware, software, staffing, and training.
Existing customers for EMC Captiva ClaimPack face additional issues as the end-of-life date for EMC support on ClaimPack ceased as of Dec. 2013. Customers using other older versions of claims capture software also need to ensure they can handle forms using diagnosis and procedure codes in the ICD-10 format.
Average auto form ID success rate. Compare to time to insert manual ID barcode sheets. Reduces batch prep time and paper costs!
Average success rate of auto-recognition of electronically-printed form field data. Compare to time to key manual data.
Several minutes down to seconds. Operators focus more on your business rule exceptions, not data correction.
Fully adaptable with existing systems. Integrate with web services, databases, and multiple document management systems.